Our Values 

We all have a passion for the work and the community.

• We thrive from the new experiences, challenges, and progression the job enables.
• We understand the needs of the community and provide opportunities that are otherwise

inaccessible.

•  We provide a safe, trusting environment for the community.
• We all work towards the same goals in providing outcomes for the community.​

We all hold the same values when working with the community and colleagues.

• Patience
• Active listening
• Approachable
• Empathetic
• Reliable
• Flexible
• Trustworthy
• Consistency
• Honesty

​Reflective practice is key to our work and achieving successful outcomes for the community.

• We are open to constructive criticism and challenge.
• Open to learning from our own practice and working towards development.
• Work is planned and delivered based on the needs of those we are working with.
• Understanding the bigger picture and that there is often context to an individual’s behaviour. Using
• this knowledge to gain an understanding of individual needs and how these can be met.

Building relationships is vital to our practice.

• We offer a range of activities that are accessible to the community.
• We work as a team and utilise each other’s strengths.
• We provide holistic, adaptable, and responsive support that is not time limited.
• We offer a non-judgemental and open-minded approach.

We pride ourselves on offering an invaluable and standalone service within the community.

• Our support results in long-term sustained change.
• Individuals can access support for multiple issues in one place.
• We are a purpose-built Youth and Community Centre.
• We offer support to ‘difficult’ and ‘hard to reach’ individuals.
• We are a safety net within the community and inclusive to everyone.

Voice and Influence

• We support individuals to make informed decisions about their lives.
• We allow individuals to direct the support they feel they want from us, not tell them what we think
• they need.
• There is an equal balance of power in our relationship with the community. We do not exert an
• authoritative role; we build trust and respect based on honest relationships.
• We work in a range of ways to support individuals to have a voice within the project, the
• community, and their own lives.